Course issues

How do I sign up for a Lifewise course?

Simply select the course you wish to purchase  (whether free or paid) using the green button called “purchase this course”.  This will  add the course to your shopping basket.

You can purchase more than one course at a time. Once finished selecting your courses, click on the yellow button called “view basket”  to bring you to the check out page.

At the checkout  just provide  a name, email address and  password. You can use a fictitious name if you prefer.

Complete the checkout process.

Once you see the “order received” page, click  on the yellow box showing your courses.You can start the course straight away.

Wait 10 – 12 seconds for the  text content to load, and start taking control of your drinking.

Depending on the speed of your internet  connection, you may see a blank or  black box where the video or podcast will appear for up to a minute.

After you complete the checkout  details, we will send an email to the address you provided. Make sure this does not get trapped in your spam folder by adding webmaster(at)alifewise.ie to your safe senders list. If you’ve signed up for our emails, we ask you to confirm your address to protect your privacy.

 

How do I  study a course I’ve purchased?

1)  Make sure you’re logged in. You can log in on Lifewise  here  with your user name or  email address and  password

2) Once logged in, you will be brought to the “My Courses” page

3) Click on the course you wish to study

4) Wait 10 – 12 seconds for the  text content to load, and start taking control of your drinking.

Depending on the speed of your internet  connection, you may see a blank or  black box where the video or podcast will appear for up to a minute.

 

Text is too small in course pages

To enlarge/reduce the page size you can:

Zoom in (enlarge): Press Ctrl and +

Zoom out (reduce): Press Ctrl and –

Reset (Original size): Press Ctrl and 0

Or, through web browser settings, you will find zoom in, zoom out, and reset from   menu -> edit -> zoom

 

My quiz won’t give me answers

This can happen when you do the quiz a second time. You can press the “reset quiz” button on the quiz page. If you have already completed the lesson press the “reset lesson” button on the lesson page

 

Why does the “you must first complete (another xx ) lesson”  message appear?

If this message appears, then it means you must do another lesson before starting this lesson. For example, for health and safety reasons “The difference between physical and psychological cravings ” is a pre-requisite lesson for the “Knowing  your triggers ” course. A pre-requisite lesson is either free or included in the price you pay, so you never have to pay extra for a prerequisite lesson.

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